Since our move to vennetv.shop, logins saved in your browser may no longer match. Your credentials still work — only the address is new.

If you still can't get in, here is the right way depending on your situation.

1. Forgot your password, but your e-mail still works

Just use „Forgot password" on the login page. You'll get an e-mail with a reset link.

2. You linked our Telegram bot

Open the bot and tap „Anmeldedaten" (Login details). There you get a login link to either set a new password or change your e-mail address — you'll be logged in directly, no e-mail needed.

How to connect the bot

3. No bot and your e-mail no longer receives mail

Contact us via the contact form. For security, please provide the username and password of one of your active lines — that's how we know it's really you. We'll then reset your account password and get back to you.

⚠️ Important: enter an e-mail address you can actually access, otherwise our reply goes nowhere.

Go to the contact form

Was this answer helpful? 0 Users Found This Useful (0 Votes)