For a purchased access you get the login data right after the payment arrives – with crypto, as soon as the payment is confirmed on the network. A trial is there within a short time.
You find the data on the page of your access under Login data and receive it by e-mail. If it takes longer, check the status of your invoice first.
If you have a shop account, your username and password are on the page of your access under...
No, there are no refunds. If you have a problem with your access, write to us – we almost always...
Renewing works as soon as your remaining time is at most one duration. You can change the...
✅ Your privacy is important to us We do not store any customer data on our systems....
Recordings (catch-up) stay available for 3 to 7 days, depending on the channel. In TiviMate you...
