No, there are no refunds. If you have a problem with your access, write to us – we almost always find a solution.
Most Popular Articles
I forgot my login data
If you have a shop account, your username and password are on the page of your access under...
Can I upgrade or renew at any time?
Renewing works as soon as your remaining time is at most one duration. You can change the...
SECURITY
✅ Your privacy is important to us We do not store any customer data on our systems....
Timeshift and catch-up
Recordings (catch-up) stay available for 3 to 7 days, depending on the channel. In TiviMate you...
RAW, FHD and HD: what is the difference?
RAW channels are the unchanged source from satellite or cable in the best quality. FHD channels...
