Your login details still work – only the shop's address has been vennetv.shop since the move. If you still can't get in, one of these ways helps.
- Forgot your password, e-mail worksUse Forgot password on the login page. You get an e-mail with the reset link.
- VenneTV bot linkedIn the bot, tap Settings and then Account: password & email. Reset password sends you an e-mail with the link for a new password – you don't need your old one. Inbox dead? First tap Change email address and send the bot your new address – no password needed. Confirm it via the link in the e-mail.
- No bot, e-mail deadWrite to us via the contact form and give the username and password of a running access – that's how we recognise you. Enter an e-mail address you can actually read.
- Login works, but you always end up on “Confirm your email address”Your e-mail address isn't confirmed yet. Click the link in our e-mail – check your spam folder too. On that page you can have the e-mail sent again or change a wrong address. After that your whole client area is unlocked, including your services and downloads. Paying invoices, tickets and your account details work even before that.
To the login Link the bot client area
