A fast speed test doesn't mean the route to our server is clear. Your data passes many stations; if one of them is overloaded, it stutters – even though your connection is fast.
What you can do
- Restart the router – that fixes small glitches.
- Use an Ethernet cable instead of Wi-Fi.
- Switch the server address: Backup URL instead of Main URL runs via another provider and so via another route (which address when).
- Briefly try a VPN with another country – that forces a different route.
- If it stays like that, report it to your internet provider – only they can change the route.
Good to know
- The speed test only measures the distance to the nearest test server, not to us.
- If the data packets arrive unevenly, your player's buffer runs empty – that's the stutter.
- Temporary bottlenecks often resolve themselves.
